Emergency lockout
from £79
Locked out, key lost or snapped in the lock. A person answers, you get one fixed price, and an engineer is usually with you in 25 to 40 minutes.
20–45 minutes on site
Services
Locksmith services, priced before we set off
Six kinds of job cover nearly every call we get. Each has a fixed starting price, a time on site, and a list of what is included.
Lock change
from £95
New keys after a move, a lost set or a falling-out. Three-star anti-snap cylinders fitted flush, keyed alike across every door if you want one key.
20–30 minutes per door on site
Break-in repair
from £145
After a burglary or an attempt, we make the door secure the same night, board a broken panel and send dated photos for your insurer.
45–90 minutes on site
uPVC door and mechanism repair
from £120
The handle will not lift, the key will not turn, or the door only locks if you lean on it. We find out why and fix the mechanism without replacing the door.
45–75 minutes on site
Safe opening
from £180
Forgotten code, lost key or a dead keypad. Home, office and inherited safes opened by manipulation or override first, with a code reset before we leave.
1–3 hours on site
Security upgrades
from £85
Insurance-standard locks, window locks, gate latches and door chains, fitted after a free survey of every door and window you want looked at.
30–90 minutes on site
Prices at a glance
Daytime, Coventry city. Evenings add £30 and overnight £60 on emergency work; the outer zones add a small travel charge.
| Service | From | On site |
|---|---|---|
| Emergency lockout20–45 minutes on site | £79 | 20–45 minutes |
| Lock change20–30 minutes per door on site | £95 | 20–30 minutes per door |
| Break-in repair45–90 minutes on site | £145 | 45–90 minutes |
| uPVC door and mechanism repair45–75 minutes on site | £120 | 45–75 minutes |
| Safe opening1–3 hours on site | £180 | 1–3 hours |
| Security upgrades30–90 minutes on site | £85 | 30–90 minutes |
How we compare
Same doors, same locks. The difference is who answers, what they charge and whether they drill.
| Compared on | Torwick | National call centre | Doing it yourself |
|---|---|---|---|
| Call-out price | £79 fixed, said on the phone | £49 "from", then labour by the hour | Free, plus a lock and tools |
| Arrival | 25–40 min in the city | Often 1–2 hours, depends who picks it up | Whenever you get the door open |
| Damage to the door | Non-destructive first, drilling only if agreed | Drilling is common, it is quicker | Often a snapped cylinder or a forced frame |
| Guarantee | 12 months, parts and fitting | Varies by subcontractor | None |
Not sure which job it is?
Describe what has happened and we will tell you on the phone, with the price.